Consumer Courts

Under the Consumer Protection Act, 1986, quasi-judicial bodies in each District, State and at the National level, called the District Forums, the State Consumer Disputes Redressal Commissions and the National Consumer Disputes Redressal Commission respectively have been set up to provide inexpensive, speedy and summary redressal of consumer disputes.

District Forum entertains the cases where the value of claim is upto Rs 20 Lakh. State Commission entertains the cases where the value of claim is upto Rs 1 Crore. State Commission has power to settle the appeals made against the order of the District Forums. State Commission may call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any District Forum within the State. Being the highest Consumer Forum, the National Commission may entertain all the matters where the value of claim exceeds Rs 1 crore. The National Commission also has the appellate and revisional jurisdiction.

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